True Residential Appliance Repair in Squirrel Hill & the East End, Pittsburgh

True Residential belongs to the Commercial family of brands, which share engineering and a lot of components. That helps on jobs around East Liberty, Squirrel Hill & the East End: parts are easier to track down, and the ways these machines tend to fail are well understood.

Send us the model number with your booking. Look for a sticker inside the door or lid, along the frame, behind the bottom kick plate or on the rear panel; with it we can look up that platform's known weak points and carry those parts instead of ordering after the first visit.

A True Residential unit that's down is costing you money by the hour. We try to reach commercial calls around East Liberty, Squirrel Hill & the East End outside the busy part of the day, and we ask for the model and serial number over the phone so the likeliest parts are already with us.

Refrigeration and ice come with food-safety obligations, so you get a note of what we found and what we changed. If the failure traces back to maintenance, such as a grease-coated condenser, a torn gasket or an ice machine that needs descaling, we'll tell you, since that's what brings on the next breakdown.

Basement washers draining into old laundry tubs, dryers venting through rim joists and stone foundation walls, gas ranges and dryers on older piping, built-in and pro-style kitchens in renovated Squirrel Hill and Point Breeze houses, and reach-ins, ice machines and prep coolers in the restaurants along Butler Street, Penn Avenue and Liberty Avenue.

No matter the brand, a True Residential appliance in East Liberty, Squirrel Hill & the East End is only as good as the drain, circuit, vent and water line it's hooked to, and here the washer and dryer are usually in the basement in nearly every house, from a cramped rowhouse cellar in Lawrenceville to a full basement in Squirrel Hill, and a closet in the newer apartments.

Water damage from appliances usually starts at a hookup rather than inside the machine: a rubber washer hose that finally burst, a fridge line pinched when the refrigerator was shoved back, or a line that froze and split.

Braided stainless hoses, a shutoff valve you can reach without moving the appliance, and a drip pan under an upstairs washer are cheap and worth having. If water appears, turn off the supply and unplug the machine before anything else.

Natural gas is common for ranges, dryers and water heaters in East Liberty, Squirrel Hill & the East End, and older houses often have gas piping that has been extended and reconnected several times. A gas appliance that won't light usually has an igniter, a sensor or dirty burner ports at fault, not a gas problem.

With a strong gas smell, leave switches alone, get out of the house and call the gas utility from outdoors. We can look at the appliance once it's safe, and after any gas work, each fitting we opened gets leak-tested.