Perlick Ice Maker Repair in Mt. Lebanon & Upper St. Clair, PA

A Perlick undercounter ice maker builds clear ice by running water over a cold evaporator plate, so minerals get left behind in the water rather than frozen into the cubes. That design works well but it scales, and a scaled plate slows harvest and eventually stops production. The other half of the machine is the drain. Some models drain by gravity and some use a pump, and either one clogging will flood the bin or the cabinet. Outdoor units bring a third factor: a water line, valve or drain that froze. We check water supply, drain path and the plate before looking at refrigeration, because that's where most Perlick ice calls end.

One more point: Perlicks are built to be serviced where they're installed and to keep running for many years.

What we look at first on this pairing: Drain pump failure leaving water in the bin; Scale on the evaporator plate slowing harvest; Water inlet valve not opening; Outdoor unit with a frozen supply or drain line; Cubes melting together from a warm bin.

That's where we start, not a verdict. The same complaint can come from an inexpensive part or a costly one, which is why the cause is confirmed in your home before any price is given.

In Mt Lebanon, Upper St Clair & Pleasant Hills' older suburban houses, the ice maker giving trouble is often the second one, moved down to the basement or out to the tuck-under garage after a kitchen remodel, where cold winters and dust work against it.

In an unheated garage in Mt Lebanon, Upper St Clair & Pleasant Hills, a ice maker can sit below the temperature range it was built for through much of the winter. We check its rating before pricing a repair; sometimes a warmer spot or a garage-ready model is the answer.

Across brands, the ice maker symptom that misleads people most is an ice maker declared dead when the real problem is a line crushed behind the refrigerator, a line frozen along an outside wall, or a fill-valve screen clogged with scale.

In Mt Lebanon, Upper St Clair & Pleasant Hills, the local condition that matters most for a ice maker is long water lines run up from the basement through the kitchen floor, lines that freeze in a cold snap, and scale collecting in the fill valve.

After a long outage, give the refrigerator several hours to pull back down to temperature before deciding it has failed. Throw out the first batches of ice, and check that the ice maker restarted.

If a unit is still warm the next day, or a washer, dishwasher or range shows a blank display, call us with the model number. Surge damage to a board or power supply is common and often repairable.